Contact Us - Music Gear Supply

CONTACT DETAILS

(213) 625-3839

Music Gear Supply & Ginza USA (our parent company) are located in Little Tokyo – Los Angeles CA. We sell many different types of Musical Instruments & Accessories. Looking for a music store in Little Tokyo? Come and visit us. We stock Ukulele’s Guitars and more. Our online store carries over 3500 different musical and audio products. Pick up your order in our store or we can ship directly to your home or office. If you are in the Chinatown, Westlake North, Aliso Village, Grand Central Market, or Grand Park area, please come by and visit our music & gifts store in Little Tokyo! We look forward to helping you find the right instrument.

Frequently asked questions

After I place a order on your site, what happens next?

We do not charge your credit card until we have verified that the product(s) are in stock. We also find you the best and lowest cost shipping method. You will hear from our staff very soon with confirmation and final invoice amount.

I live in the Los Angeles area. Can I visit your store?

Of course! You are welcome to stop by our store anytime. We are located at 342 1/4 E First St Los Angeles, CA

My child’s school needs 50 violins and 12 cello’s. Is there a price break for high volume orders?

YES. We carry a wide range of school band equipment including violins and cello’s. We also carry all types of accessories such as cases, bows, rosin, chin rests and stands. We are more than happy to extend a special price for schools that order in quantity.

I own a bar and the sound system is out dated. Can Music Gear Supply help?

Absolutely! We carry a wide range of audio – video components and speaker systems.

We also carry a wide range of audio accessories including wire and cable.

My church needs a full audio & video system with wireless microphones. Can Music Gear Supply supply us with everything we need?

YES. We have a passion for Pro Audio. We will help your organization determine which components and accessories are needed, and deliver everything in a timely manner.

Can you help me decide which products are best for my needs?

Sure! Simply email info@musicgearsupply.com We will be happy to assist you in selecting the right music gear!

What shipping carriers do you use?

UPS, USPS, FED EX & Trucking Companies

Do you offer free shipping?

Orders over $1500 qualify for free shipping.
(Within the lower 48 USA states only) Certain over sized items such as PA Speakers will NOT qualify for free shipping.
Please ask info@musicgearsupply.com

Do you ship outside the USA?

Yes. However, a wire transfer is the only terms we accept for international orders.

Do the products you sell carry a warranty?

YES.

Are the products you sell brand new?

Unless otherwise stated, all products are brand new factory sealed in the box.

If I have questions, who do I contact?

Please contact us at info@musicgearsupply.com

Do you charge tax?

Only for sales shipped within the state of California.

I am new to playing music instruments. Do you offer links to instructional videos?

Absolutely! Visit our video blog page for great tutorial videos covering many instruments.

What happens if the product I ordered is temporarily out of stock?

We will notify you within 24 to 48 hours of placing your order as to the availability and estimated shipping cost and estimated time of arrival of your product(s) If something is on back order, we will notify you when it comes back in before we charge your card.

How long does it take to receive my order?

We process orders on a daily basis. First we check inventory status, then we find the lowest cost shipping method. Your order should arrive within 7 business days in most cases.

What kind of products does Music Gear Supply carry?

We carry most all kinds of music instruments & musical accessories such as guitars, drum sets, violins, saxophones,
clarinets, instructional material, DJ & Club gear, microphones, home audio components and so much more! Are you looking for something that you don’t see here, no worries. Email info@musicgearsupply.com We will do our best to locate the musical product you are seeking!

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